Data Deletion
Applies to Aether Veil on iOS and Android
How to delete the data Aether Veil keeps on your device and the small amount of data associated with your device on our servers.
No account, no sign-in
Aether Veil does not create user accounts. There is no login, email, or password to delete. Everything you enter in the app is stored locally on your device.
Delete data stored on your device
- Profiles, birth data, lunar notes, settings, and Oracle chat history live only on your device.
- To delete them, remove the items inside the app (profile, notes, chat) or simply uninstall Aether Veil. Uninstalling removes all local app data.
Delete data associated with your device on our servers
Our service keeps a minimal record keyed by an anonymous device identifier, used only for Oracle usage limits and subscription verification:
- a monthly Oracle usage counter, which expires automatically after about 35 days;
- an extra-token balance, if you purchased token packs;
- subscription entitlement status processed by RevenueCat.
Oracle questions and answers are not retained on our servers after the response is returned.
To request deletion of these records:
- Email us at the address below with “Delete my Aether Veil data” in the subject.
- If you made a purchase, include your Google Play or App Store order number so we can locate the device record linked to it. If you never purchased anything, tell us the approximate dates you used the Oracle; those usage counters also expire on their own within about 35 days.
- We delete the matching records within 30 days and confirm by email.
What may be retained
Purchase and transaction records held by Apple, Google Play, or RevenueCat are governed by their own retention rules and may be kept for accounting, fraud-prevention, and legal purposes. Subscriptions themselves are managed and cancelled in your App Store or Google Play account.
Request deletion
Anatoly Sheshenin
shtolyan@live.ru
See also our Privacy Policy and Terms of Use.